PRIVM | PRECISE INVENTORY MANAGER

Project Overview​

Objective

Design an intuitive inventory management app catering to merchants and storekeepers, enhancing inventory tracking, operational efficiency, and seamless user experience. The app accommodates two account types:

1. Merchant: Store owners who manage stores, onboard storekeepers, and oversee operations.

2. Storekeeper: Employees who manage inventory under merchants’ supervision.



Key Features

Account registration via Google or phone number (OTP verification), a robust dashboard, comprehensive store management, notifications, customizable profile settings, and accessibility tools.

Problem Statement

Merchants and storekeepers face challenges in tracking inventory, managing store operations, and receiving timely notifications for expiring goods or low stock. Existing solutions are often fragmented, lacking integration and user-centered design.

design process

Discovery and Research

1. User Interviews: Conducted interviews with store owners and storekeepers to understand pain points, workflows, and preferences.

2. Competitive Analysis: Analyzed existing inventory apps to identify gaps and opportunities for differentiation.

3. Personas: Developed two personas representing merchants and storekeepers to guide design decisions.

solution

User Journey

Onboarding:

1. User chooses to sign up via Google or phone number. This is to ensure merchants in rural areas without emails can still open accounts

2. Phone number registration prompts OTP verification.

3. Post-verification, users input details like name, role (merchant/storekeeper), and store information.


Core Experience:

1. Merchants manage multiple stores, onboard storekeepers, and oversee inventory.

2. Storekeepers focus on specific store operations, tracking inventory, and handling day-to-day tasks.

app features

1. Dashboard

A centralized hub offering merchants an overview of their inventory:

  • Charts and Metrics:

    • Total No. of Items Sold Today

    • Total No. of Items Onboarded Today

    • Total No. of Stores

    • Total No. of Items

    • Total Value of Items

    • Line chart comparing items onboarded vs. sold with filters for timeframes (24 hours, last month, last 6 months, last 365 days).

    • Overview of items expiring in 10, 30, 60, 90, 120, 180, 240, and 360 days.

    • Sorted list of goods expiring soon sorted from earliest to latest with days remaining listed


2. Stores

Manage and monitor individual stores:

  • View store details, total value, and storekeepers.

    • Total Items Sold Today

design process

Discovery and Research

  • User Interviews: Conducted interviews with store owners and storekeepers to understand pain points, workflows, and preferences.

  • Competitive Analysis: Analyzed existing inventory apps to identify gaps and opportunities for differentiation.

  • Personas: Developed two personas representing merchants and storekeepers to guide design decisions.